Company
The Process Academy provides process improvement, electronic workflow management and document production solutions to a broad range of organizations in the financial and human resources fields.
Xpertdoc is a line of solutions for the automation and management of business documents and high-quality client reporting. Based on the Microsoft Word(tm) standard productivity tool, Xpertdoc makes it easy for end-users to adapt and customize their reports themselves.
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Francis Dion
| The Academy's president and founder is a software development and process improvement specialist. Over the past 20 years, he successfully helped clients in various industries achieve their tactical and strategic objectives. |
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| He his one of the Founding Members of the Montreal SPIN, a not-for-profit organization dedicated to promoting the concepts of process improvement and quality-related initiatives in the software industry. |
| He maintains and regularly updates a Web Log dedicated to process improvement, standards and the industry's models of best practices. |